Makom terms of use
Last updated 2026-10-26
platform-terms/2026-10-26
1. Our agreement
WitzLyne Ltd operates Makom’s marketplace, studio-branded apps, member websites, staff tools and check-in software. These terms govern your use of that technology. The studio’s separate terms govern its classes, memberships, products and other services. We ask you to accept the applicable terms affirmatively and keep a record of the version and language presented.
2. The studio provides the activity
The studio identified in the booking or purchase is an independent business and the provider of the physical service. It chooses and engages its instructors, controls its premises and equipment, sets its schedule, prices and lawful policies, and is responsible for delivering its service, safety, required permits, qualifications and insurance. WitzLyne supplies booking and business software and does not operate or supervise that activity or give medical clearance. A listing, recommendation or document check is not a guarantee of safety, suitability or insurance coverage.
Each party remains responsible for its own acts and mandatory legal duties. Nothing here makes the studio responsible for WitzLyne’s own unlawful conduct or removes rights you have under law.
3. Accounts and minors
Provide accurate information, keep your sign-in method secure and report suspected misuse. Adults open accounts and authorise purchases. Where managed profiles are offered, a parent or legally authorised guardian must identify themselves, give the permissions required for the child’s particular activity and authorise charges. A booking made by an adult is not, by itself, the child’s health declaration or parental permission. Do not book for another person without authority.
4. Health and participation
Physical activity can cause injury. Read the studio’s activity description, follow its safety instructions, use appropriate equipment and stop and seek assistance if you feel unwell or experience pain. Tell the responsible studio staff about relevant limitations and changes in your condition. Complete the applicable health and participation documents honestly. Where the law or studio requires medical clearance, obtain it before participating. A completed form or successful check-in is not medical approval. In an emergency contact emergency services and the studio; Makom messages are not an emergency channel.
5. Bookings and changes
A booking is confirmed when its status says so. A waitlist place is not a confirmed booking; the disclosed rules explain automatic promotion and any cut-off. The app shows the relevant credit, price and cancellation policy before confirmation. Commercial rules captured for an existing booking are not replaced retrospectively by a later studio policy. Current legal health requirements and safety restrictions can nevertheless affect participation; contact the studio about an appropriate lawful refund, credit or alternative when it cannot provide the purchased service.
6. Purchases and recurring charges
Check the seller, total price including applicable taxes, what the product includes, expiry, commitment, billing interval and cancellation rights before purchasing. The studio is the seller of its own services and products. Charges are handled through the payment provider identified in checkout; full card details are entered with that provider. A separately authorised recurring mandate allows the disclosed renewal charges until properly cancelled. Saving a card alone does not authorise unspecified purchases. Instalments do not, by themselves, turn a fixed commitment into a rolling monthly contract.
7. Cancellation and refunds
Cancelling one class, withdrawing from a purchase, stopping renewal and ending a fixed-term membership are different actions. Studio late-cancellation and no-show rules apply only within mandatory law. Israeli consumer law can give a cooling-off right even after a continuing gym service has begun, separate cancellation rights for fixed-term gym memberships and additional rights for qualifying consumers or circumstances. The correct conditions, effective date, permitted fees and refund depend on the product and transaction. No studio policy, expiry rule or minimum commitment removes mandatory rights. Where a studio offers more favourable rights, those rights apply.
Send a cancellation through any channel the applicable law permits; the app’s cancellation tools do not remove other lawful channels. Keep the confirmation. Contact the studio as seller about the refund and contact WitzLyne about an app fault or unresolved routing issue. Deleting your account does not itself cancel the studio contract or stop its payment mandate.
8. Privacy and communications
Our privacy notice explains our processing and the studio’s separate role. Health-data permission, optional marketing and public/social visibility choices are separate from accepting these terms. Service messages concern the account or service; promotional messages require the applicable permission and an effective opt-out. Do not post another person’s health or private information without authority. External AI translations may be inaccurate; use the original and ask the studio to clarify safety or contractual instructions.
9. Permitted use and intellectual property
Use Makom lawfully and respectfully. Do not impersonate, harass, upload unlawful content, misuse accounts, bypass access restrictions or interfere with the service. You retain rights to your content and give us only the permissions needed to host, display and process it for the service. You must have authority to provide it. WitzLyne and its licensors retain the software and platform rights; studios retain their own brands. You receive a limited right to use the service for its intended purpose, subject to rights that applicable law preserves.
10. Availability, suspension and exit
Software, networks and third-party services can fail. We use reasonable care but do not promise uninterrupted availability or that studio information is always accurate. We may restrict unlawful, abusive or unsafe use or comply with a legal requirement, and will give an explanation and reasonable notice where appropriate. Changes and suspension do not remove accrued payment, refund or consumer rights. You can stop using Makom and request account deletion through the available tools or support. A studio leaving Makom remains responsible for the service it sold.
11. Liability within the law
Nothing excludes or limits liability imposed by law for bodily injury or intentional wrongdoing, fraud, or any other liability or remedy that cannot lawfully be excluded or limited. The independent studio is responsible for its activity; WitzLyne remains responsible for its own acts and duties. Subject to those protections and only where fair and legally permitted, WitzLyne excludes indirect commercial losses and its aggregate liability for the software is limited to the greater of ILS 500 or amounts you paid directly to WitzLyne for the affected platform service in the preceding twelve months. Payments made to a studio for its services are distinct. A court may disapply an unfair standard term; these limits do not override mandatory consumer rights.
12. Complaints, applicable law and changes
Contact the studio about its activity, membership or sale, and WitzLyne at isaac@getmakom.com about the technology, privacy or a complaint involving us. We will help direct a complaint to the responsible party. Israeli law governs these terms, subject to mandatory protections that apply to you. Competent Israeli courts may hear disputes; nothing removes a lawful right to use small claims or another competent court. Material changes will be notified before they apply, with renewed acceptance where needed; they do not rewrite earlier accepted purchases. The version and date identify the text presented.
WitzLyne may transfer these terms to an affiliate or successor company that takes over Makom, and will tell you before it happens. The new operator takes on our obligations to you, your rights and earlier purchases are unaffected, and the privacy notice continues to protect your information.
Operator and contact
WitzLyne Ltd, 517400826, 6 Vilna Street, Tel Aviv-Yafo, Israel.